Orlando Health

Operational huddle · Pilot

Friday, September 11 · 8:49 AM

Good morning. Here’s the state of the house.

Orlando Regional Medical Center · Next facility huddle begins in 11 minutes

State of house

Normal measures stay compact. Exceptions show the next decision.

Supporting signals

Strategic measures for today’s discussion

Readmission rate

12.8%

0.7 pts above target

ED door-to-discharge

174 min

Provisional threshold: 167

ED CT turnaround

48 min

Prior day · within target

Unresolved actions

Carried into today’s huddle

2 due soon

Clear transport barriers for two 7 North discharges

M. Rivera · due 10:30 AM

Confirm telemetry bed release plan

J. Patel · due 10:00 AM

Clinical quality

Quality risks

Device, surveillance, and condition-specific risks requiring proactive review.

Foley >24h

Watch

12

Indwelling urinary catheters beyond 24 hours

+3 vs. prior huddle

Three new Foley days place the unit above the removal-review threshold; confirm indication and removal orders during rounds.

8:44 AMEpic device surveillance

Central line >24h

Watch

4

PICC and central venous lines in place >24h

−1 since yesterday

One line was removed overnight; confirm dressing and line necessity for the remaining four before noon.

8:44 AMEpic device surveillance

Femoral line >24h

Critical

1

Single femoral central venous access

None prior huddle

Femoral lines carry elevated infection and DVT risk; prioritize replacement or removal today.

8:44 AMEpic device surveillance

Fall risk

Critical

23

Patients with high fall-risk score

5 without completed reassessment

Five high-risk patients lack a current reassessment; verify 1:1 or mitigation orders are active.

8:38 AMNursing assessment · approved risk model

CCOR

Watch

6

Concurrent controlled-observation rooms

2 awaiting 1:1 assignment

Two CCOR patients still need sitter coverage; coordinate with staffing office for 10 AM shift.

8:40 AMCapacity & sitter board

Telemetry discrepancies

Watch

3

Monitor status does not match active order

1 new since 6 AM

Resolve order-to-monitor mismatches to avoid missed alarm events and billing discrepancies.

8:42 AMTelemetry monitoring system

MRSA history

Watch

7

Admissions with prior MRSA history

2 not on contact precautions list

Two patients with prior MRSA are not flagged for contact precautions; reconcile isolation orders.

8:30 AMInfection prevention surveillance

Sepsis risk

Critical

8

Adult patients with active sepsis risk alert

3 without documented bundle

Three sepsis-risk patients lack a completed bundle; confirm lactate, blood cultures, and antibiotics.

8:45 AMEpic sepsis surveillance

Situational awareness

Patients of interest

5 unique fictional patients · 6 active flag categories · Facility overview

5

Unique patients

2

Multiple flags

4

Units represented

Decision-relevant details

Identifiers and narratives are minimized in this demonstration.

EncounterLocationFlagsCurrent needElapsedOpen
OH-10427 North · 714
IsolationECHO
Discharge transport14h 18m
OH-2187ED · ED-32
SecurityRestraints
Behavioral placement9h 42m
OH-38118 South · 823
Experience priority
Service recovery review6h 10m
OH-4920ED · ED-18
Isolation
Medical bed8h 54m
OH-55035 West · 508
Police custody
Discharge coordination3h 27m

Risk round robin

Safety & concerns

STEPS concerns requiring mitigation, escalation, or accountable review.

Equipment

Two telemetry transmitters awaiting replacement on 8 South

Owner · Clinical engineering

Mitigation active
Staffing

EVS coverage constrained during 10 AM bed-turn peak

Owner · Support services

Review required

Performance & prevention

Readmissions

Current performance, discharge risk, and follow-up readiness.

Watch

30-day readmission rate

12.8%

Rolling 30 days · 391 eligible discharges

+0.7 pts above target

Prior day · 6:00 AMCLT-approved scorecard
Critical

High-risk discharges

7

Adult medical population · risk model pilot

3 lack scheduled follow-up

8:31 AMEpic care management
Stable

Follow-up scheduled

84%

21 of 25 planned discharges

+5 pts vs. prior week

8:31 AMEpic appointments

Demand & flow

ED demand and throughput

Starting position, forecast demand, and door-to-discharge performance.

Watch

Forecast arrivals

238

Expected today · range 221–255

+9% vs. Friday norm

Model updated 7:05 AMEnterprise forecast pilot
Critical

7 AM starting position

74

ED census · 15 boarders at 7 AM

11 patients beyond LOS threshold

7:00 AMEpic ED track board
Critical

Door-to-discharge

174 min

Median · discharged patients only

7 min above provisional target

Prior dayApproved ED operations report

Service readiness

Diagnostic readiness

Prior-day turnaround and active diagnostic backlogs.

Stable

ED CT turnaround

48 min

Order to final result · median

6 min better than target

Prior dayRadiology performance report
Watch

Active CT backlog

6

Orders without a final result

2 open longer than 60 min

8:44 AMEpic radiology orders
Stable

Critical lab readiness

92%

Approved ED panel within target

+3 pts vs. 7-day median

8:40 AMLaboratory operations

Care experience

Patient experience

Headline experience, leading behaviors, and service-recovery priorities.

Watch

Would recommend

71.4%

Fiscal year to date

2.1 pts below goal

September 9Approved experience scorecard
Stable

Nurse leader rounding

88%

Completed on eligible patients

+4 pts vs. prior week

Prior dayGemba reporting
Critical

Service recovery priority

5

Current fictional patients

2 prolonged ED stays · 3 care delays

8:36 AMApproved experience rules pilot